In 2002, the Chief of Naval Operations (CNO) promulgated Seapower 21. Seapower 21 provides a framework to align, organize and integrate the U.S. Navy to meet the wide variety of challenges that lie ahead. The CNO called upon the entire Navy to find ways to become more efficient and effective. To meet Seapower 21 objectives and to increase efficiency, the NAVSEA Warfare Centers established the Seaport Enhanced (Seaport-e) Multiple Award Contract (MAC) vehicle, using a web-based, e-business procurement Portal, to facilitate performance-based service acquisition, leverage buying power, improve business intelligence and reduce cycle time. In October 2004, the Virtual SYSCOM Commanders formalized an agreement to expand the ordering community of Seaport-e to include all Virtual SYSCOM activities and to leverage the success of SeaPort-e in achieving the aforementioned objectives across the Virtual SYSCOM. Additionally, other activities, including the Military Sealift Command, Strategic Systems Programs, Office of Naval Research, and the United States Marine Corps have chosen to use SeaPort Enhanced.
Scope of Contract
The Contractor shall, in response to task orders issued under this contract by the Naval Sea Systems Command, Naval Air Systems Command, Space and Naval Warfare Systems Command, Naval Supply Systems Command, Military Sealift Command, Naval Facilities Command, Strategic Systems Programs, Office of Naval Research, and the United States Marine Corps, provide services that potentially span the entire spectrum of mission areas supported by the activities and technical capabilities that comprise the various ordering offices, as well as provide professional support services to the overall Navy, and Marine Corps organizations. Services within the functional areas identified below, may be performed under this contract for new product areas, programs, or missions, which are assigned to these activities during the life of the contract. Additionally, activities may provide limited support under this contract to other Department of Defense (DoD), non-DoD, or Joint agencies for work that is integrally related to product areas and mission.
Services to be provided under this contract are categorized into 22 functional services areas as follows:
- Research and Development Support
- Engineering, System Engineering and Process Engineering Support
- Modeling, Simulation, Stimulation, and Analysis Support
- Prototyping, Pre-Production, Model-Making, and Fabrication Support
- System Design Documentation and Technical Data Support
- Software Engineering, Development, Programming, and Network Support
- Reliability, Maintainability, and Availability (RM&A) Support
- Human Factors, Performance, and Usability Engineering Support
- System Safety Engineering Support
- Configuration Management (CM) Support
- Quality Assurance (QA) Support
- Information System (IS) Development, Information Assurance (IA), and Information Technology (IT) Support
- Inactivation and Disposal Support
- Interoperability, Test and Evaluation, Trials Support
- Measurement Facilities, Range, and Instrumentation Support
- Logistics Support
- Supply and Provisioning Support
- Training Support
- In-Service Engineering, Fleet Introduction, Installation and Checkout Support
- Program Support
- Functional and Administrative Support
- Public Affairs and Multimedia Support
Seaport-e Contact Information
RightDirection Technology Solutions, LLC
300 E. Lombard St, Suite 840
Baltimore, MD 21202
Points of Contact:
The following representatives may be contacted for any questions about the RightDirection Seaport-e vehicle, including general information on our contract, customer satisfaction, and how companies can join our team.
RightDirection Technology Solutions, LLC Contract Number: N00178-14-D-7472
Clients: NAVSEA Warfare Centers, NAVSEA Headquarters, its PEOs, and Field Activities
Contract Period of Performance: 4 April 2014 – 4 April 2019
Contract Place of Performance: Zones 1, 2, 3, 4, 5, 6, 7
Available Order Types: CPFF, CPIF, CPAF, FFP, FPIF
Team Members and Qualifications
RightDirection understands the value small businesses provide to procurements such as Seaport-e. RightDirection possesses the multidiscipline experience in all zones (1, 2, 3, 4, 5, 6 and 7) and provides a skilled, trained and knowledgeable work force with capabilities in all 22 functional areas. RightDirection has assembled a diverse team business to perform the work on Seaport-e and to assist the government in fulfilling its mission. RightDirection Seaport-e Team has the combined ability to support Seaport-e’s complex tasks at the highest level of quality, while maximizing small business participation.
Seaport-e Quality Plan
RightDirection is commitment to its customer focused, performance driven quality policy begins at the highest level of management who are committed to the implementation of the Quality Management System (QMS) to meet or exceed customer requirements through proven work methods including ISO 9001:2008, ISO 9001:2015, ISO/IEC 20000, ISO/IEC 27001and CMMI and delivering what we promise with flexibility, quality and integrity. Our President & CEO, Joey Hutchins, leads our commitment to excellence and continuous improvement by emphasizing exceeding customer expectations, highest quality, low cost, innovation and inclusion, safety, technical excellence and high ethical standards. RightDirection’s high degree of customer satisfaction with our products and services is attributed to our highly skilled people, proven processes and continuous improvement at the corporate and program levels.
RightDirection’s QMS provides a robust framework for monitoring and maximizing quality on SeaPort-e task orders. To ensure consistent quality performance, work processes for each contract and task are documented and the pertinent performance measurements associated with each process are defined. These metrics address such key factors as cost (budget), schedule, work volume, and work quality. Performance against each metric is tracked as an integral part of our work activities, and the real-time status information is maintained in our performance management systems so customers and managers can have up-to-date information on all tasks.
Our quality processes are summarized as follows:
- Process audits use procedures and checklists defined for the specific work instructions to verify compliance and measure and correct nonconformance.
- Peer reviews, both formal and informal, performed by team members and subject matter experts (SMEs), to validate deliverables and work products and monitor quality through the measure, analysis, and correction of issues found.
- Quality reviews use checklists to verify compliance with contractual requirements and applicable standards. Checklist compliance monitors performance.
- Performance report monitoring reviews, by program managers and SMEs, of system-generated performance reports to validate the quality of the reports. Performance reports from management systems and processes provide consistent measures of program performance, enabling preventive rather than corrective action.
- Customer assessments, supported by line management visits with customers, ensure the timely identification and resolution of quality issues.
Our quality processes combine the capabilities of the program line organization, the corporate management structure, and our administrative organization to ensure that all contract deliverables are quality products and produced on time. All program personnel is responsible for conducting work in accordance with contract requirements and our high technical standards.